Privacy policy


Be ALPACA, in application of the regulations in force regarding the protection of personal data, informs that the personal data collected through the forms on the website:, are included in the specific automated files of users of Be ALPACA's services.
The collection and automated processing of personal data is aimed at maintaining the business relationship and the performance of tasks of information, training, advice and other activities of Be ALPACA
These data will only be disclosed to those entities that are necessary for the sole purpose of complying with the above purpose.
Be ALPACA adopts the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognized in the aforementioned Regulation (EU). The exercise of these rights can be made by the user himself by email to: or at the address: Calle Juan Ramón Jimenez 28, 8vo A 28036 Madrid (Madrid).
The user declares that all the data provided by him are true and correct, and undertakes to keep them updated, communicating any changes to Be ALPACA.

Purpose of the processing of personal data:

For what purpose will we process your personal data?
At Be ALPACA, we will process your personal data collected through the Website:, for the following purposes:
1. In the event of contracting the goods and services offered through, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
2. Sending information requested through the forms available at
3. Sending newsletters, as well as commercial communications of promotions and/or advertising of and the sector.

We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the address above.
The fields in these records are mandatory, being impossible to perform the purposes expressed if these data are not provided.

How long will the personal data collected be kept for?
The personal data provided will be kept as long as the business relationship is maintained or you do not request its deletion and for the period for which legal responsibilities may arise from the services provided.

The processing of your data is carried out with the following legal bases that legitimize it:
1. The request for information and/or the contracting of Be ALPACA services, The terms and conditions of which will be made available to you in any case, prior to any eventual hiring.
2. The free, specific, informed and unequivocal consent, as we inform you by making available to you this privacy policy, which after reading it, if you agree, you can accept by a statement or a clear affirmative action, such as checking a box provided for that purpose.
If you do not provide us with your data or if you do so incorrectly or incompletely, we will not be able to attend to your request, making it completely impossible to provide you with the requested information or to carry out the contracting of services.

The data will not be communicated to any third party outside Be ALPACA, unless legally obliged to do so.

Data collected by users of the services
In cases where the user includes files with personal data on shared hosting servers, Be ALPACA . is not responsible for non-compliance by the user of the RGPD.

Data retention in accordance with the LSSI
Be ALPACA informs that, as a data hosting service provider and in accordance with the provisions of Law 34/2002 of July 11, 2002 on Information Society Services and Electronic Commerce (LSSI), retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the time at which the service was initiated. The retention of this data does not affect the secrecy of communications and may only be used in the context of a criminal investigation or to safeguard public safety, being made available to judges and / or courts or the Ministry that so requires.
The communication of data to the Forces and Corps of the State shall be in accordance with the provisions of the rules on
protection of personal data.

Intellectual property rights
Be ALPACA is the owner of all copyrights, intellectual and industrial property rights, know-how and any other rights related to the contents of the website and the services offered therein, as well as the programs necessary for its implementation and related information.
The reproduction, publication and/or use of the contents, in whole or in part, of the website is not permitted without the prior written consent of Be ALPACA.

Intellectual property of the software
The user must respect third party programs made available by Be ALPACA, even if they are free and/or publicly available.
Be ALPACA has the necessary rights of exploitation and intellectual property of the software.
The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.
For any action that exceeds the fulfilment of the contract, the user will need written authorisation from Be ALPACA, and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by Be ALPACA, assuming the civil and criminal liability arising from any incident that may occur on the servers and security systems as a direct consequence of negligent or malicious action on their part.

Intellectual property of the contents hosted
The use contrary to the legislation on intellectual property of the services provided by Be ALPACA and, in particular:
- The use that is contrary to Spanish law or infringes the rights of third parties.
- The publication or transmission of any content that, in the opinion of Be ALPACA, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
- Cracks, program serial numbers or any other content that violates the rights of
intellectual property of third parties.
- The collection and/or use of personal data of other users without their express consent or
contravening the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
- The use of the domain's mail server and email addresses for sending unsolicited bulk email.
The user bears full responsibility for the content of his website, the information transmitted and stored, hypertext links, third party claims and legal actions in reference to intellectual property, third party rights and the protection of minors.
The user is responsible for compliance with the laws and regulations in force and the rules relating to the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.
The user shall indemnify Be ALPACA for the costs incurred by the imputation of Be ALPACA in any case for which the user is responsible, including legal fees and expenses, even in the case of a non-final court decision.

Protection of the information hosted
Be ALPACA makes backup copies of the content hosted on its servers, but is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total replacement of the data deleted by users, since the aforementioned data may have been deleted and/or modified during the period of time elapsed since the last backup.
The services offered, except for specific backup services, do not include the replacement of the contents preserved in the backup copies made by Be ALPACA, when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.
The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to Be ALPACA.

Commercial communications
In application of the LSSI. Be ALPACA will not send advertising or promotional communications by e-mail or any other equivalent means of electronic communication that have not been previously requested or expressly authorized by the recipients thereof.
In the case of users with whom there is a prior contractual relationship, Be ALPACA is authorized to send commercial communications concerning Be ALPACA products or services that are similar to those that were initially contracted with the client.
In any case, the user, after proving their identity, may request that no further commercial information is sent through the Customer Service channels to the email